Aviation LawFeaturedFederal Law
Enhancing Passenger Protections: Addressing Limitations in the Department of Transportation’s Airline Refund Regulation
November 4, 2024By Alfredo Soto
In recent years, the airline industry has been under a magnifying glass regarding its refund policies, particularly during flight disruptions caused by COVID-19. The prior policy by the Department of Transportation (“DOT”) frequently left passengers at the mercy of airline carrier discretion when flights were canceled or seriously delayed, forcing many to accept non-refundable vouchers […]
